I thought this may be of interest to all our friends in Europe.
A customer of ours tells us why some have trouble ordering from online stores here in the U.S.A.
"In German we have vocals called Umlaute.These are vocals with ¨ (two dots) on it f.e. ä,ö and ü. Your program has this feature, but Credit card providers' program hasn't gotit.
As at the moment of CC payment the address is being checked, the customer get'san error notice.
Perhabs, you could indicate to your Customers not to use them, but to use einstead. Which is a German language rule. f.e. Zürich becomes Zuerich."
Who knew?
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